Remember when you thought it was too good to be true? You had the perfect boss. You were completely simpatico. You practically read his mind and could anticipate every need, next action and strategic move – a total match . . . . And then he moved, she got the offer she couldn’t refuse, or he retired. And there you were, with a new boss, who just didn’t get you and had his own set of favorites that seemed to speak their own language and had their very own inside rapport where you never felt like you would belong.
What to do?
Well, you start by doing This – Come join us to learn how to tame the office merry go round by people who have been there. This is a seminar on managing up and managing people on all directions and your input and feedback is most welcome as everyone has a meaningful experience or coping skill to share. Even if you are in the perfect work relationship with your team and company, it never hurts to learn how to deal with difficult people and difficult circumstances as they do arise from time to time.
We’ll wrap up with a healthy round of networking to help you connect with contacts that may help you have your next meaningful conversation.
Dana Sills, Moderator & Chair of the Wnet Atlanta Chapter, Director, Partner Relations, VyaPay
Dana is a serial networker and connector of people. This is how she accidentally fell into the payments industry fresh out of college. The serendipity has continued ever since. Dana is pleased to have helped PMT Services, Inc. grow organically to go public during her tenure. As the 5th hire in the credit division in a company of approximately 55 employees, she helped Lynk (RBS Lynk/RBS WorldPay, WorldPay) over 16 years expand from a private company through two acquisitions. While there, she earned Lynk’s first Employee of the Year Award for greatest fiscal contribution among approximately 500 employees with the national release of sales management software. She developed training, product management and business development while at MainStream, handing opportunity after opportunity off to talented team members that she networked into the organization. Dana is actively sharing the value of how easy it is and how valuable it is for ISVs, Acquirers and other entities to become a Payment Facilitator at VyaPay. She also chairs the Atlanta Wnet Chapter and welcomes any opportunity to meet and help our growing team of current and future industry leaders.
Louisville Chapter Co-Hosts
Pam McKinley, Co-Chair of the Wnet Louisville Chapter, VP Product Manager, Bank of America
Pamela McKinley is a VP Product Manager for Bank of America. She has worked in the payments industry for 24 years. She has developed and managed all types of products and strategies from PC products, e-commerce products, mobile products, exception processing products, reporting products and boarding products. She’s passionate about seeing a product come to life. Pam has been a Wnet member since 2010, when she came to the organization via her former boss and mentor, Chris Lee. Today, Pam is actively involved in Wnet as co-chair of the Marketing/Communication Committee and the chair of the Website Sub-committee; she is also co-founder of the Louisville Chapter of the Wnet. When Pam isn’t working, she enjoys attending music festivals and concerts.
Jennifer Allie, Fiserv Ambassador of Wnet, VP, Channel Enablement with Fiserv
Jennifer Allie is the VP, Channel Enablement with Fiserv. She just recently made this move to Fiserv to ensure a smooth transition of the BAMS JV dissolution related to Products and Platforms and will be responsible for enabling Bank of America’s Enterprise Payments organization can consume Fiserv products and services going forward. Jennifer has been in the payments industry since 2005 in roles with Bank of America, TSYS and Bank of America Merchants Services. She is an active member of Wnet as a Fiserv Ambassador and a member of the Webinar subcommittee.
Suzanne Winkler, Co-Chair of the Wnet Louisville Chapter, Product Management, RS2 North America
Suzanne Winkler is a 25 year payments veteran serving the Financial Services/Merchant/Issuing/ Acquiring space with a focus on business services, tools, payment acceptance, gateway processing, emerging technology, mobile strategy, channel and partner development.
Dana Wolf, VP Product Manager, Bank of America
Dana Wolf is a Product Manager at Bank of America. She has been in the Merchant Services/Payment Industry for 25+ years. She is a cross-functional leader with systems and technology expertise combined with talent for strengthening relationships across teams, clients, and third-party partners. Spearhead product discovery, development, integration, training, and launch of comprehensive payment and reporting solutions that optimize utilization and user experience. A data analytics specialist holding Master of Science in Business Communication with a concentration in Project Management.
Agenda/Schedule: All Times EDT
12:00 p.m. – 12:45 p.m. Managing Up and Managing in All Directions
12:45 p.m. - 1:30 p.m. Networking
All times approximate and based on attendance and participation in any discussion.
Price: Priceless (Free)
We’re listening. Feel free to send us any topics you would like to discuss during our time together.